{"id":85501,"date":"2025-08-28T09:06:53","date_gmt":"2025-08-28T06:06:53","guid":{"rendered":"https:\/\/helbitz.co.il\/?page_id=85501"},"modified":"2026-05-13T17:19:33","modified_gmt":"2026-05-13T14:19:33","slug":"returns-and-refunds","status":"publish","type":"page","link":"https:\/\/helbitz.co.il\/en\/returns-and-refunds\/","title":{"rendered":"\u05d1\u05d9\u05d8\u05d5\u05dc \u05d4\u05d6\u05de\u05e0\u05d4"},"content":{"rendered":"<div class=\"container section-title-container\" ><h1 class=\"section-title section-title-normal\"><b aria-hidden=\"true\"><\/b><span class=\"section-title-main\" >\u05d1\u05d9\u05d8\u05d5\u05dc \u05e2\u05e1\u05e7\u05d4 \u05d5\u05d4\u05d7\u05d6\u05e8\u05ea \u05de\u05d5\u05e6\u05e8\u05d9\u05dd<\/span><b aria-hidden=\"true\"><\/b><\/h1><\/div>\n<div class=\"row\"  id=\"row-579633301\">\n\n\t<div id=\"col-621397997\" class=\"col medium-8 small-12 large-8\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u05e6\u05e8\u05db\u05df \u05d4\u05e8\u05d5\u05db\u05e9 \u05de\u05d5\u05e6\u05e8 \u05d1\u05d0\u05de\u05e6\u05e2\u05d5\u05ea \u05d0\u05ea\u05e8 \u05d6\u05d4 \u05d9\u05d4\u05d9\u05d4 \u05e8\u05e9\u05d0\u05d9 \u05dc\u05d1\u05d8\u05dc \u05d0\u05ea \u05d4\u05e2\u05e1\u05e7\u05d4 \u05d5\u05dc\u05d4\u05e9\u05d9\u05d1 \u05d0\u05ea \u05d4\u05de\u05d5\u05e6\u05e8, \u05d4\u05db\u05dc \u05d1\u05d4\u05ea\u05d0\u05dd \u05d5\u05d1\u05d4\u05d9\u05e7\u05e3 \u05d4\u05e7\u05d1\u05d5\u05e2 \u05d1\u05d4\u05d5\u05e8\u05d0\u05d5\u05ea \u05d4\u05d3\u05d9\u05df, \u05d5\u05d1\u05e4\u05e8\u05d8 \u05d1\u05d4\u05ea\u05d0\u05dd \u05dc\u05d4\u05d5\u05e8\u05d0\u05d5\u05ea \u05d7\u05d5\u05e7 \u05d4\u05d2\u05e0\u05ea \u05d4\u05e6\u05e8\u05db\u05df, \u05d4\u05ea\u05e9\u05de&quot;\u05d0-1981 (\u05dc\u05d4\u05dc\u05df: <\/span><b>&quot;\u05d4\u05d7\u05d5\u05e7&quot;<\/b><span style=\"font-weight: 400;\">) \u05d5\u05d4\u05ea\u05e7\u05e0\u05d5\u05ea \u05de\u05db\u05d5\u05d7\u05d5.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u05de\u05d5\u05d1\u05d4\u05e8 \u05d1\u05d6\u05d0\u05ea \u05db\u05d9 \u05e2\u05dd \u05e7\u05d1\u05dc\u05ea \u05d4\u05de\u05d5\u05e6\u05e8, \u05e2\u05dc \u05d4\u05e6\u05e8\u05db\u05df \u05dc\u05d1\u05d3\u05d5\u05e7 \u05d0\u05ea \u05ea\u05e7\u05d9\u05e0\u05d5\u05ea\u05d5, \u05e9\u05dc\u05de\u05d5\u05ea\u05d5 \u05d5\u05d4\u05ea\u05d0\u05de\u05ea\u05d5 \u05dc\u05d4\u05d6\u05de\u05e0\u05d4, \u05d5\u05d6\u05d0\u05ea \u05d1\u05e1\u05de\u05d5\u05da \u05db\u05db\u05dc \u05d4\u05e0\u05d9\u05ea\u05df \u05dc\u05de\u05d5\u05e2\u05d3 \u05e7\u05d1\u05dc\u05ea\u05d5.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u05d1\u05d9\u05d8\u05d5\u05dc \u05e2\u05e1\u05e7\u05d4 \u05dc\u05e8\u05db\u05d9\u05e9\u05ea \u05de\u05d5\u05e6\u05e8 \u05e9\u05e0\u05e2\u05e9\u05ea\u05d4 \u05d1\u05d0\u05ea\u05e8 \u05d9\u05ea\u05d0\u05e4\u05e9\u05e8 \u05d1\u05d0\u05de\u05e6\u05e2\u05d5\u05ea \u05de\u05e1\u05d9\u05e8\u05ea \u05d4\u05d5\u05d3\u05e2\u05ea \u05d1\u05d9\u05d8\u05d5\u05dc \u05dc\u05d7\u05d1\u05e8\u05d4, \u05d4\u05d7\u05dc \u05de\u05de\u05d5\u05e2\u05d3 \u05d1\u05d9\u05e6\u05d5\u05e2 \u05d4\u05e2\u05e1\u05e7\u05d4 \u05d5\u05e2\u05d3 \u05dc\u05ea\u05d5\u05dd 14 \u05d9\u05de\u05d9\u05dd \u05de\u05de\u05d5\u05e2\u05d3 \u05e7\u05d1\u05dc\u05ea \u05d4\u05de\u05d5\u05e6\u05e8 \u05d0\u05d5 \u05de\u05de\u05d5\u05e2\u05d3 \u05e7\u05d1\u05dc\u05ea \u05de\u05e1\u05de\u05da \u05d4\u05db\u05d5\u05dc\u05dc \u05d0\u05ea \u05e2\u05d9\u05e7\u05e8\u05d9 \u05d4\u05e2\u05e1\u05e7\u05d4, \u05dc\u05e4\u05d9 \u05d4\u05de\u05d0\u05d5\u05d7\u05e8 \u05de\u05d1\u05d9\u05e0\u05d9\u05d4\u05dd, \u05d5\u05d4\u05db\u05dc \u05d1\u05db\u05e4\u05d5\u05e3 \u05dc\u05d4\u05d5\u05e8\u05d0\u05d5\u05ea \u05d4\u05d7\u05d5\u05e7.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u05dc\u05e6\u05e8\u05db\u05df \u05e9\u05d4\u05d5\u05d0 \u05d0\u05d3\u05dd \u05e2\u05dd \u05de\u05d5\u05d2\u05d1\u05dc\u05d5\u05ea, \u05d0\u05d6\u05e8\u05d7 \u05d5\u05ea\u05d9\u05e7 \u05d0\u05d5 \u05e2\u05d5\u05dc\u05d4 \u05d7\u05d3\u05e9, \u05db\u05d4\u05d2\u05d3\u05e8\u05ea\u05dd \u05d1\u05d7\u05d5\u05e7, \u05ea\u05e2\u05de\u05d5\u05d3 \u05d4\u05d6\u05db\u05d5\u05ea \u05dc\u05d1\u05d8\u05dc \u05d0\u05ea \u05d4\u05e2\u05e1\u05e7\u05d4 \u05d1\u05ea\u05d5\u05da \u05d0\u05e8\u05d1\u05e2\u05d4 (4) \u05d7\u05d5\u05d3\u05e9\u05d9\u05dd \u05de\u05d4\u05de\u05d5\u05e2\u05d3 \u05d4\u05de\u05d0\u05d5\u05d7\u05e8 \u05de\u05d1\u05d9\u05df: \u05de\u05d5\u05e2\u05d3 \u05d1\u05d9\u05e6\u05d5\u05e2 \u05d4\u05e2\u05e1\u05e7\u05d4, \u05de\u05d5\u05e2\u05d3 \u05e7\u05d1\u05dc\u05ea \u05d4\u05de\u05d5\u05e6\u05e8 \u05d0\u05d5 \u05de\u05d5\u05e2\u05d3 \u05e7\u05d1\u05dc\u05ea \u05de\u05e1\u05de\u05da \u05e2\u05d9\u05e7\u05e8\u05d9 \u05d4\u05e2\u05e1\u05e7\u05d4, \u05d5\u05d1\u05dc\u05d1\u05d3 \u05e9\u05d4\u05d4\u05ea\u05e7\u05e9\u05e8\u05d5\u05ea \u05db\u05dc\u05dc\u05d4 \u05e9\u05d9\u05d7\u05d4 \u05d1\u05d9\u05df \u05d4\u05e2\u05d5\u05e1\u05e7 \u05dc\u05e6\u05e8\u05db\u05df, \u05dc\u05e8\u05d1\u05d5\u05ea \u05d1\u05d0\u05de\u05e6\u05e2\u05d5\u05ea \u05ea\u05e7\u05e9\u05d5\u05e8\u05ea \u05d0\u05dc\u05e7\u05d8\u05e8\u05d5\u05e0\u05d9\u05ea.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u05d1\u05de\u05e7\u05e8\u05d4 \u05e9\u05dc \u05d1\u05d9\u05d8\u05d5\u05dc \u05e2\u05e1\u05e7\u05d4 \u05e9\u05dc\u05d0 \u05e2\u05e7\u05d1 \u05e4\u05d2\u05dd, \u05d0\u05d9 \u05d4\u05ea\u05d0\u05de\u05d4, \u05d0\u05d9 \u05d0\u05e1\u05e4\u05e7\u05d4 \u05d1\u05de\u05d5\u05e2\u05d3 \u05d0\u05d5 \u05d4\u05e4\u05e8\u05d4 \u05d0\u05d7\u05e8\u05ea \u05e9\u05dc \u05ea\u05e0\u05d0\u05d9 \u05d4\u05e2\u05e1\u05e7\u05d4, \u05ea\u05d7\u05d5\u05dc\u05e0\u05d4 \u05d4\u05d4\u05d5\u05e8\u05d0\u05d5\u05ea \u05d4\u05d1\u05d0\u05d5\u05ea:<\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u05d4\u05d7\u05d1\u05e8\u05d4 \u05ea\u05e9\u05d9\u05d1 \u05dc\u05e6\u05e8\u05db\u05df, \u05d1\u05ea\u05d5\u05da 14 \u05d9\u05de\u05d9\u05dd \u05de\u05de\u05d5\u05e2\u05d3 \u05e7\u05d1\u05dc\u05ea \u05d4\u05d5\u05d3\u05e2\u05ea \u05d4\u05d1\u05d9\u05d8\u05d5\u05dc, \u05d0\u05ea \u05d4\u05ea\u05de\u05d5\u05e8\u05d4 \u05e9\u05e9\u05d5\u05dc\u05de\u05d4, \u05db\u05db\u05dc \u05e9\u05e9\u05d5\u05dc\u05de\u05d4, \u05ea\u05d1\u05d8\u05dc \u05d0\u05ea \u05d4\u05d7\u05d9\u05d5\u05d1 \u05d5\u05ea\u05de\u05e1\u05d5\u05e8 \u05dc\u05e6\u05e8\u05db\u05df \u05d0\u05d9\u05e9\u05d5\u05e8 \u05e2\u05dc \u05db\u05da.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u05d4\u05d7\u05d1\u05e8\u05d4 \u05ea\u05d4\u05d0 \u05e8\u05e9\u05d0\u05d9\u05ea \u05dc\u05d2\u05d1\u05d5\u05ea \u05d3\u05de\u05d9 \u05d1\u05d9\u05d8\u05d5\u05dc \u05d1\u05e9\u05d9\u05e2\u05d5\u05e8 \u05e9\u05dc \u05e2\u05d3 5% \u05de\u05de\u05d7\u05d9\u05e8 \u05d4\u05e2\u05e1\u05e7\u05d4 \u05d0\u05d5 100 \u20aa &#8211; \u05dc\u05e4\u05d9 \u05d4\u05e0\u05de\u05d5\u05da \u05de\u05d1\u05d9\u05e0\u05d9\u05d4\u05dd.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u05d4\u05e6\u05e8\u05db\u05df \u05d9\u05d4\u05d9\u05d4 \u05d0\u05d7\u05e8\u05d0\u05d9 \u05dc\u05d4\u05e9\u05d1\u05ea \u05d4\u05de\u05d5\u05e6\u05e8 \u05dc\u05de\u05e7\u05d5\u05dd \u05d4\u05e2\u05e1\u05e7 \u05e9\u05dc \u05d4\u05d7\u05d1\u05e8\u05d4, \u05e2\u05dc \u05d7\u05e9\u05d1\u05d5\u05e0\u05d5 \u05d5\u05d1\u05d0\u05d7\u05e8\u05d9\u05d5\u05ea\u05d5 \u05d4\u05d1\u05dc\u05e2\u05d3\u05d9\u05ea, \u05dc\u05e8\u05d1\u05d5\u05ea \u05e2\u05dc\u05d5\u05d9\u05d5\u05ea \u05e9\u05d9\u05dc\u05d5\u05d7, \u05db\u05db\u05dc \u05e9\u05d9\u05d1\u05d7\u05e8 \u05dc\u05e2\u05e9\u05d5\u05ea \u05e9\u05d9\u05de\u05d5\u05e9 \u05d1\u05e9\u05d9\u05e8\u05d5\u05ea\u05d9 \u05e9\u05dc\u05d9\u05d7 \u05de\u05d8\u05e2\u05dd \u05d4\u05d7\u05d1\u05e8\u05d4.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<h3><b>\u05d1\u05d9\u05d8\u05d5\u05dc \u05e2\u05e1\u05e7\u05d4 \u05e2\u05e7\u05d1 \u05e4\u05d2\u05dd, \u05d0\u05d9 \u05d4\u05ea\u05d0\u05de\u05d4 \u05d0\u05d5 \u05d4\u05e4\u05e8\u05d4<\/b><\/h3>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u05d1\u05de\u05e7\u05e8\u05d4 \u05e9\u05dc \u05d1\u05d9\u05d8\u05d5\u05dc \u05e2\u05e1\u05e7\u05d4 \u05e2\u05e7\u05d1 \u05e4\u05d2\u05dd \u05d1\u05de\u05d5\u05e6\u05e8, \u05d0\u05d9 \u05d4\u05ea\u05d0\u05de\u05d4, \u05d0\u05d9 \u05d0\u05e1\u05e4\u05e7\u05d4 \u05d1\u05de\u05d5\u05e2\u05d3 \u05d0\u05d5 \u05db\u05dc \u05d4\u05e4\u05e8\u05d4 \u05d0\u05d7\u05e8\u05ea \u05e9\u05dc \u05ea\u05e0\u05d0\u05d9 \u05d4\u05e2\u05e1\u05e7\u05d4 \u05e2\u05dc \u05d9\u05d3\u05d9 \u05d4\u05d7\u05d1\u05e8\u05d4 \u2013 \u05dc\u05d0 \u05d9\u05d9\u05d2\u05d1\u05d5 \u05de\u05d4\u05e6\u05e8\u05db\u05df \u05d3\u05de\u05d9 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\u05dc\u05e8\u05e9\u05d5\u05ea \u05d4\u05d7\u05d1\u05e8\u05d4 \u05d1\u05de\u05e7\u05d5\u05dd \u05d1\u05d5 \u05e0\u05de\u05e1\u05e8 \u05dc\u05d5, \u05d5\u05d9\u05ea\u05d0\u05dd \u05d0\u05ea \u05d0\u05d9\u05e1\u05d5\u05e4\u05d5 \u05de\u05d5\u05dc \u05d4\u05d7\u05d1\u05e8\u05d4.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u05d4\u05d5\u05d3\u05e2\u05ea \u05d1\u05d9\u05d8\u05d5\u05dc \u05e2\u05e1\u05e7\u05d4 \u05ea\u05d9\u05de\u05e1\u05e8 \u05dc\u05d7\u05d1\u05e8\u05d4 \u05d1\u05d0\u05d7\u05ea \u05de\u05d4\u05d3\u05e8\u05db\u05d9\u05dd \u05d4\u05d1\u05d0\u05d5\u05ea:<\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">\u05d1\u05d0\u05de\u05e6\u05e2\u05d5\u05ea \u05db\u05e4\u05ea\u05d5\u05e8 \u05d9\u05d9\u05e2\u05d5\u05d3\u05d9 \u05dc\u05d1\u05d9\u05d8\u05d5\u05dc \u05e2\u05e1\u05e7\u05d4 \u05d4\u05de\u05d5\u05e4\u05d9\u05e2 \u05d1\u05d0\u05ea\u05e8;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">\u05d1\u05e2\u05dc \u05e4\u05d4 \u05d1\u05e1\u05e0\u05d9\u05e3 \u05d4\u05d7\u05d1\u05e8\u05d4 \u05d0\u05d5 \u05d1\u05d0\u05de\u05e6\u05e2\u05d5\u05ea \u05de\u05d5\u05e7\u05d3 \u05e9\u05d9\u05e8\u05d5\u05ea \u05d4\u05dc\u05e7\u05d5\u05d7\u05d5\u05ea;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">\u05d1\u05d8\u05dc\u05e4\u05d5\u05df: 04-6322267;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">\u05d1\u05d3\u05d5\u05d0\u05e8 \u05e8\u05e9\u05d5\u05dd \u05dc\u05db\u05ea\u05d5\u05d1\u05ea:\u00a0\u05e7\u05d5\u05de\u05d1\u05d4 22 \u05d0\u05d6\u05d4&quot;\u05ea \u05d7\u05d3\u05e8\u05d4, \u05ea.\u05d3 3495;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">\u05d1\u05d3\u05d5\u05d0&quot;\u05dc: cs@helbitz.co.il;<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">\u05d1\u05d0\u05de\u05e6\u05e2\u05d5\u05ea \u05e7\u05d9\u05e9\u05d5\u05e8 \u05d9\u05d9\u05e2\u05d5\u05d3\u05d9 \u05d1\u05d3\u05e3 \u05d4\u05d1\u05d9\u05ea \u05e9\u05dc \u05d0\u05ea\u05e8 \u05d4\u05d7\u05d1\u05e8\u05d4.<br \/>\n<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">\u05d1\u05d4\u05d5\u05d3\u05e2\u05ea \u05d4\u05d1\u05d9\u05d8\u05d5\u05dc \u05d9\u05e4\u05e8\u05d8 \u05d4\u05e6\u05e8\u05db\u05df, \u05dc\u05db\u05dc \u05d4\u05e4\u05d7\u05d5\u05ea, \u05d0\u05ea \u05e9\u05de\u05d5 \u05d4\u05de\u05dc\u05d0 \u05d5\u05de\u05e1\u05e4\u05e8 \u05ea\u05e2\u05d5\u05d3\u05ea \u05d4\u05d6\u05d4\u05d5\u05ea \u05e9\u05dc\u05d5, \u05d5\u05db\u05df \u05e4\u05e8\u05d8\u05d9\u05dd \u05de\u05d6\u05d4\u05d9\u05dd \u05e0\u05d5\u05e1\u05e4\u05d9\u05dd \u05e9\u05dc \u05d4\u05e2\u05e1\u05e7\u05d4, \u05db\u05db\u05dc \u05e9\u05e0\u05d9\u05ea\u05df.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u05d0\u05d9\u05df \u05d1\u05d1\u05d9\u05e6\u05d5\u05e2 \u05d1\u05d9\u05d8\u05d5\u05dc \u05d4\u05e2\u05e1\u05e7\u05d4 \u05db\u05d3\u05d9 \u05dc\u05d2\u05e8\u05d5\u05e2 \u05de\u05d6\u05db\u05d5\u05d9\u05d5\u05ea\u05d9\u05d4 \u05e9\u05dc \u05d4\u05d7\u05d1\u05e8\u05d4 \u05dc\u05ea\u05d1\u05d5\u05e2 \u05d5\/\u05d0\u05d5 \u05dc\u05d3\u05e8\u05d5\u05e9 \u05e4\u05d9\u05e6\u05d5\u05d9 \u05d1\u05d2\u05d9\u05df \u05db\u05dc \u05e0\u05d6\u05e7 \u05e9\u05d9\u05d9\u05d2\u05e8\u05dd \u05dc\u05d4, \u05dc\u05e8\u05d1\u05d5\u05ea \u05d1\u05e9\u05dc \u05d9\u05e8\u05d9\u05d3\u05d4 \u05d1\u05e2\u05e8\u05da \u05d4\u05de\u05d5\u05e6\u05e8 \u05e2\u05e7\u05d1 \u05e4\u05d2\u05d9\u05e2\u05d4, \u05e9\u05d9\u05de\u05d5\u05e9 \u05d7\u05e8\u05d9\u05d2, \u05d1\u05dc\u05d0\u05d9 \u05de\u05e2\u05d1\u05e8 \u05dc\u05e1\u05d1\u05d9\u05e8, \u05d0\u05d5 \u05d4\u05e8\u05e2\u05d4 \u05de\u05e9\u05de\u05e2\u05d5\u05ea\u05d9\u05ea \u05d1\u05de\u05e6\u05d1\u05d5 \u05d1\u05de\u05d4\u05dc\u05da \u05e9\u05d4\u05d5\u05ea\u05d5 \u05d0\u05e6\u05dc \u05d4\u05e6\u05e8\u05db\u05df, \u05d5\u05d4\u05db\u05dc \u05d1\u05d4\u05ea\u05d0\u05dd \u05dc\u05d4\u05d5\u05e8\u05d0\u05d5\u05ea \u05d4\u05d3\u05d9\u05df.<\/span><\/li>\n<\/ol>\n<p>&nbsp;<\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-2922542\" class=\"col medium-4 small-12 large-4\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f85500-o1\" lang=\"he-IL\" dir=\"rtl\" data-wpcf7-id=\"85500\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/85501#wpcf7-f85500-o1\" method=\"post\" class=\"wpcf7-form init wpcf7-acceptance-as-validation\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/85501#wpcf7-f85500-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"85500\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"he_IL\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f85500-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"order-cancel-block\">\n\t<div class=\"order-block-title\">\n\t\t<p>\u05e4\u05e8\u05d8\u05d9 \u05dc\u05e7\u05d5\u05d7\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"order-form-row d-flex flex-wrap\">\n\t\t<p class=\"input-field-item w-50 floating_input\" id=\"cancel_order_first_name_field\"><br \/>\n<label for=\"cancel_order_first_name\" class=\"floating_label\">\u05e9\u05dd \u05e4\u05e8\u05d8\u05d9 <abbr class=\"required\" title=\"\u05e0\u05d3\u05e8\u05e9\">*<\/abbr><\/label><span class=\"woocommerce-input-wrapper\"><span class=\"wpcf7-form-control-wrap\" data-name=\"cancel_order_first_name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"cancel_order_first_name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cancel_order_first_name\" \/><\/span><\/span>\n\t\t<\/p>\n\t\t<p class=\"input-field-item w-50 floating_input\" id=\"cancel_order_last_name_field\"><br \/>\n<label for=\"cancel_order_last_name\" class=\"floating_label\">\u05e9\u05dd \u05de\u05e9\u05e4\u05d7\u05d4 <abbr class=\"required\" title=\"\u05e0\u05d3\u05e8\u05e9\">*<\/abbr><\/label><span class=\"woocommerce-input-wrapper\"><span class=\"wpcf7-form-control-wrap\" data-name=\"cancel_order_last_name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"cancel_order_last_name\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cancel_order_last_name\" \/><\/span><\/span>\n\t\t<\/p>\n\t\t<p class=\"input-field-item w-100 floating_input\" id=\"cancel_order_id_field\"><br \/>\n<label for=\"cancel_order_id\" class=\"floating_label\">\u05ea\u05e2\u05d5\u05d3\u05ea \u05d6\u05d4\u05d5\u05ea <abbr class=\"required\" title=\"\u05e0\u05d3\u05e8\u05e9\">*<\/abbr><\/label><span class=\"woocommerce-input-wrapper\"><span class=\"wpcf7-form-control-wrap\" data-name=\"cancel_order_id\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number form-control\" id=\"cancel_order_id\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"cancel_order_id\" \/><\/span><\/span>\n\t\t<\/p>\n\t\t<p class=\"input-field-item w-100 floating_input\" id=\"cancel_order_phone_field\"><br \/>\n<label for=\"cancel_order_phone\" class=\"floating_label\">\u05d8\u05dc\u05e4\u05d5\u05df \u05dc\u05d1\u05d9\u05e8\u05d5\u05e8\u05d9\u05dd <abbr class=\"required\" title=\"\u05e0\u05d3\u05e8\u05e9\">*<\/abbr><\/label><span class=\"woocommerce-input-wrapper\"><span class=\"wpcf7-form-control-wrap\" data-name=\"cancel_order_phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-tel form-control\" id=\"cancel_order_phone\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"cancel_order_phone\" \/><\/span><\/span>\n\t\t<\/p>\n\t\t<p class=\"input-field-item w-100 floating_input\" id=\"cancel_order_email_field\"><br \/>\n<label for=\"cancel_order_email\" class=\"floating_label\">\u05db\u05ea\u05d5\u05d1\u05ea \u05d3\u05d5\u05d0\"\u05dc <abbr class=\"required\" title=\"\u05e0\u05d3\u05e8\u05e9\">*<\/abbr><\/label><span class=\"woocommerce-input-wrapper\"><span class=\"wpcf7-form-control-wrap\" data-name=\"cancel_order_email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email form-control\" id=\"cancel_order_email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"cancel_order_email\" \/><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"order-cancel-block\">\n\t<div class=\"order-block-title\">\n\t\t<p>\u05e4\u05e8\u05d8\u05d9 \u05d4\u05d4\u05d6\u05de\u05e0\u05d4\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"order-form-row d-flex flex-wrap\">\n\t\t<p class=\"input-field-item w-100 floating_input\" id=\"cancel_order_number_field\"><br \/>\n<label for=\"cancel_order_number\" class=\"floating_label\">\u05de\u05e1\u05e4\u05e8 \u05d4\u05d6\u05de\u05e0\u05d4 <abbr class=\"required\" title=\"\u05e0\u05d3\u05e8\u05e9\">*<\/abbr><\/label><span class=\"woocommerce-input-wrapper\"><span class=\"wpcf7-form-control-wrap\" data-name=\"cancel_order_number\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number form-control\" id=\"cancel_order_number\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"cancel_order_number\" \/><\/span><\/span>\n\t\t<\/p>\n\t\t<div class=\"input-field-item w-50\" id=\"cancel_order_purchase_date_field\">\n\t\t\t<p><label for=\"cancel_order_purchase_date\">\u05ea\u05d0\u05e8\u05d9\u05da \u05e8\u05db\u05d9\u05e9\u05d4 <abbr class=\"required\" title=\"\u05e0\u05d3\u05e8\u05e9\">*<\/abbr><\/label><br \/>\n<span class=\"woocommerce-input-wrapper\"><span class=\"wpcf7-form-control-wrap\" data-name=\"cancel_order_purchase_date\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required form-control\" id=\"cancel_order_purchase_date\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"cancel_order_purchase_date\" \/><\/span><\/span>\n\t\t\t<\/p>\n\t\t<\/div>\n\t\t<p class=\"input-field-item w-50\" id=\"cancel_order_billing_amount_field\"><br \/>\n<label for=\"cancel_order_billing_amount\" class=\"\">\u05e1\u05db\u05d5\u05dd \u05d7\u05d9\u05d5\u05d1 <abbr class=\"required\" title=\"\u05e0\u05d3\u05e8\u05e9\">*<\/abbr><\/label><span class=\"woocommerce-input-wrapper position-relative d-block\"><span class=\"wpcf7-form-control-wrap\" data-name=\"cancel_order_billing_amount\"><input class=\"wpcf7-form-control wpcf7-number wpcf7-validates-as-required wpcf7-validates-as-number form-control\" id=\"cancel_order_billing_amount\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"number\" name=\"cancel_order_billing_amount\" \/><\/span><span class=\"cancel-order-currency\">\u20aa<\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"order-cancel-block\">\n\t<div class=\"order-block-title\">\n\t\t<p>\u05e1\u05d9\u05d1\u05ea \u05d4\u05d1\u05d9\u05d8\u05d5\u05dc\n\t\t<\/p>\n\t<\/div>\n\t<div class=\"order-form-row d-flex flex-wrap\">\n\t\t<p class=\"input-field-item w-100 floating_input\" id=\"cancel_order_canceling_reason_field\"><br \/>\n<label for=\"cancel_order_canceling_reason\" class=\"floating_label\">\u05e1\u05d9\u05d1\u05ea \u05d1\u05d9\u05d8\u05d5\u05dc \u05d4\u05d4\u05d6\u05de\u05e0\u05d4 <abbr class=\"required\" title=\"\u05e0\u05d3\u05e8\u05e9\">*<\/abbr><\/label><span class=\"woocommerce-input-wrapper\"><span class=\"wpcf7-form-control-wrap\" data-name=\"cancel_order_canceling_reason\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required form-control\" id=\"cancel_order_canceling_reason\" aria-required=\"true\" aria-invalid=\"false\" name=\"cancel_order_canceling_reason\"><\/textarea><\/span><\/span>\n\t\t<\/p>\n\t<\/div>\n<\/div>\n<div class=\"mobile-layout\">\n\t<p class=\"cancel-order-terms-conditions\"><br \/>\n<label class=\"cancel-order-checkbox\" for=\"cancel_order_terms_conditions\"><span class=\"wpcf7-form-control-wrap\" data-name=\"cancel_order_terms_conditions\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"cancel_order_terms_conditions\" value=\"1\" class=\"input-checkbox\" id=\"cancel_order_terms_conditions\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\"><span class=\"fake-input\" style=\"top:14px\"><\/span>\n            <span class=\"fake-label\">\n  \u05d4\u05de\u05d9\u05d3\u05e2 \u05e9\u05d0\u05de\u05e1\u05d5\u05e8 \u05d9\u05d9\u05e9\u05de\u05e8 \u05d5\u05d9\u05e2\u05d5\u05d1\u05d3 \u05dc\u05e6\u05e8\u05db\u05d9\u05dd \u05de\u05e1\u05d7\u05e8\u05d9\u05d9\u05dd \u05d1\u05de\u05d0\u05d2\u05e8\u05d9 \u05d4\u05de\u05d9\u05d3\u05e2 \u05d4\u05dc\u05d1\"\u05e5 \u05d1\u05e8\u05d5\u05da \u05d1\u05e2\"\u05de \u05d5\u05de\u05d9 \u05de\u05d8\u05e2\u05de\u05d4,\n  \u05d1\u05d4\u05ea\u05d0\u05dd <a href=\"https:\/\/helbitz.co.il\/en\/%d7%9e%d7%93%d7%99%d7%a0%d7%99%d7%95%d7%aa-%d7%a4%d7%a8%d7%98%d7%99%d7%95%d7%aa\/\" target=\"_blank\" rel=\"noopener noreferrer\">\u05dc\u05de\u05d3\u05d9\u05e0\u05d9\u05d5\u05ea \u05d4\u05e4\u05e8\u05d8\u05d9\u05d5\u05ea<\/a>.\n  \u05d0\u05d9\u05e0\u05d9 \u05de\u05d7\u05d5\u05d9\u05d1\/\u05ea \u05dc\u05de\u05e1\u05d5\u05e8 \u05d0\u05ea \u05d4\u05de\u05d9\u05d3\u05e2 \u05dc\u05e4\u05d9 \u05d3\u05d9\u05df, \u05d0\u05d5\u05dc\u05dd \u05dc\u05dc\u05d0 \u05de\u05e1\u05d9\u05e8\u05ea \u05d4\u05de\u05d9\u05d3\u05e2 \u05dc\u05d0 \u05ea\u05d5\u05db\u05dc \u05dc\u05d4\u05d9\u05e8\u05e9\u05dd \u05dc\u05d0\u05ea\u05e8.\n  \u05e0\u05d9\u05ea\u05df \u05dc\u05e2\u05d9\u05d9\u05df \u05d1\u05de\u05d9\u05d3\u05e2 \u05d5\u05dc\u05d1\u05e7\u05e9 \u05d0\u05ea \u05ea\u05d9\u05e7\u05d5\u05e0\u05d5 \u05d1\u05d4\u05ea\u05d0\u05dd \u05dc\u05d4\u05d5\u05e8\u05d0\u05d5\u05ea \u05d4\u05d7\u05d5\u05e7. \u05dc\u05e4\u05e0\u05d9\u05d5\u05ea:\n  <a href=\"mailto:web@helbitz.co.il\">web@helbitz.co.il<\/a>.\n<\/span><\/span><\/label><\/span><\/span><\/span><\/label>\n\t<\/p>\n\t<div class=\"button-holder position-relative\">\n\t\t<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner btn btn-primary alt\" id=\"cancel_order_submtit\" type=\"submit\" value=\"\u05e9\u05dc\u05d9\u05d7\u05ea \u05d4\u05d8\u05d5\u05e4\u05e1\" \/>\n\t\t<\/p>\n\t<\/div>\n<\/div><div class=\"wpcf7-form-control-wrap maspik-field\">\n                <label for=\"full-name-maspik-hp\" class=\"wpcf7-form-control-label\">\u05d4\u05e9\u05d0\u05e8 \u05e9\u05d3\u05d4 \u05d6\u05d4 \u05e8\u05d9\u05e7<\/label>\n                <input size=\"1\" type=\"text\" autocomplete=\"off\" aria-hidden=\"true\" tabindex=\"-1\" aria-label=\"\u05d4\u05e9\u05d0\u05e8 \u05e9\u05d3\u05d4 \u05d6\u05d4 \u05e8\u05d9\u05e7\" name=\"full-name-maspik-hp\" id=\"full-name-maspik-hp\" class=\"wpcf7-form-control wpcf7-text\" placeholder=\"\u05d4\u05e9\u05d0\u05e8 \u05e9\u05d3\u05d4 \u05d6\u05d4 \u05e8\u05d9\u05e7\">\n            <\/div><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":19030,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"iawp_total_views":38,"_joinchat":[],"footnotes":""},"class_list":["post-85501","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u05d1\u05d9\u05d8\u05d5\u05dc \u05d4\u05d6\u05de\u05e0\u05d4 | \u05d4\u05dc\u05d1&quot;\u05e5 \u05d1\u05e8\u05d5\u05da \u05d1\u05e2&quot;\u05de<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/helbitz.co.il\/en\/returns-and-refunds\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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